OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
124 ratings and 57 comments received in the last 90 days.
07 September 2024
Very friendly and professional at service reception and the technician who sent the video was thorough.
07 September 2024
They completed the work in good time despite some being unexpected
04 September 2024
Matt was very efficient in booking the car in and answering a query that I had regarding an aspect of the car.
04 September 2024
Great service.
04 September 2024
Efficient, personable and likeable.
03 September 2024
Polite, friendly and a positive attitude.
03 September 2024
Extremely helpful staff who are really friendly and efficient
03 September 2024
The Dorchester service was excellent and very accommodating.
03 September 2024
Good friendly service
09 September 2024
Debbie, the lady receptionist that looked after me provided an excellent service. Thank you Debbie